Frequently Asked Questions — 700 Hospitality Solutions

  • What types of businesses do you work with?

    We work with hospitality businesses of all sizes, from independent venues and new openings to multi-site operators and global brands. Each engagement is tailored to the scale, structure and needs of the business.

    Find out more here

  • Do you only work with hospitality?

    Yes. Our focus is hospitality. All consultancy and training is delivered by professionals with direct, hands-on experience in the sector, ensuring recommendations are practical and relevant.

    Find out about our team here

  • What does a typical engagement look like?

    Most projects begin with an initial review or audit to understand current operations, systems and challenges. From there, we design a clear plan which may include training, systems development, audits or ongoing support.

    Engagements can be short-term or longer-term, depending on requirements.

  • What is hospitality training and why is it important?

    Hospitality training develops the skills, knowledge and confidence of your team - from FOH (front of house) service to back of house (BOH) operations - ensuring every guest receives a consistently excellent experience.

    You can find our more in our Services Overview

Three men presenting in a restaurant or bar setting, with a large screen behind them displaying a diagram of a flower with labeled sections. The audience is seated at tables with drinks, while one person is using a smartphone.

  • Yes. We support pre-opening teams with systems, training and standards to ensure teams are prepared, confident and aligned from day one.

    Read more about it here

  • Both. Some clients engage us for a specific piece of work, such as an audit or training programme, while others prefer ongoing support to embed changes and maintain progress over time.

  • Pricing is based on the scope, duration and level of support required. After an initial conversation, we provide clear, transparent costs with no hidden fees.

  • Yes — our Tuned In Feedback service provides expert, in-venue service assessments delivered by hospitality professionals who understand the industry to the core.

  • We bring lived, hands-on industry experience to everything we do. Our trainers have worked at every level of hospitality - from the kitchen floor to operations management - so we understand your challenges from the core out.

  • Do you work on-site or remotely?

    We offer a mix of on-site and remote support, depending on what will deliver the best outcome. Many projects combine both for flexibility and effectiveness.

  • How quickly can you start?

    Availability varies, but we aim to respond promptly and agree realistic timelines that work for both parties.

    Get in Touch to see how soon we can help

  • How do we get started?

    The first step is a conversation. From there, we can recommend the most appropriate next step, whether that’s a short review, a focused piece of support or a longer-term partnership.

  • Can 700 Solutions help with staff retention in hospitality?

    Yes 100% Investing in your people through structured training, clear progression pathways and a strong team culture is one of the most effective ways to retain great staff.