How We Work -Our Hospitality Training Process
We embed ourselves in your world, getting to the core of your business, your team and your guests, to deliver training and solutions that actually stick.
Our Story, Our Drive &
Our Goals …
700 Hospitality Solutions was born from 18 years of living and breathing the industry, starting on the kitchen floor as a kitchen porter and working every rung of the ladder up to Operations Manager. That journey is everything. It's what makes our approach different, and it's what drives every decision we make.
Founder Emma has worked alongside some of the North's most respected operators including Blind Tiger Inns, Harewood House Food & Drink Project, Rolands and The Domino Club and has been recognised in Imbibe magazine and worked closely with World Class award-winning bar teams.
But recognition was never the goal. The goal has always been people.
Hospitality has a talent problem. Great people leave. Future leaders don't get the development they deserve. 700 Hospitality Solutions exists to change that, to replenish the talent pool with skilled, confident leaders who know how to train, coach and inspire the next generation.
Because we believe everything comes back to the core of your business: how much you invest in your people.
We believe in P.E.O.P.L.E
Hospitality is a people business - full stop. The moments guests remember, the culture of a room, the standard of every shift; it all comes back to the core of your team.
When you invest in your people, you invest in everything.
Passion - Because love for what you do is what turns a good shift into an unforgettable experience.
Empowerment - Giving people the confidence and trust to make decisions that matter.
Ownership - Building teams who take pride in their venue as if it were their own.
Progression - Because people stay where they can see a future.
Leadership - Developing leaders at every level, so your culture is always in safe hands.
Education - Because learning never stops and neither should your standards.
And S.O.U.N.D Training
Supporting operators and teams to create a unique and consistent experience
Organising and implementing systems and processes that work BOH & FOH
Understanding training and coaching to all levels of teams and management
Nurturing culture for teams and a community for guests to work, play and thrive
Delivering consistent standards and service that retain both staff and guests